Verzendbeleid

Shipping Policy – Vesko

Last updated: 16 July 2025

At Vesko Store, we are committed to delivering your order safely and efficiently, wherever you are in the world. Please read our shipping policy carefully to understand how we handle delivery and estimated timeframes.

1. Processing Time

  • All orders are processed within up to 5 working days after payment confirmation.
  • Orders are not processed or dispatched on weekends or public holidays.
  • You will receive a confirmation email once your order has been dispatched, including tracking information (where available).

2. Estimated Delivery Time

Delivery times may vary depending on your location.
For customers in the United Kingdom, our average delivery time is:

🇬🇧 UK:
📦 Estimated delivery: 15 to 25 working days

Please note: These are estimated delivery timeframes. Actual delivery times may vary due to customs procedures, local courier delays, or peak periods.

3. Shipping Method and Carriers

We collaborate with international logistics partners and local couriers to ensure secure delivery. Tracking may be available depending on the carrier and destination.

4. Shipping Fees

  • Shipping costs are calculated at checkout and may vary depending on your location and the weight of your order.
  • Occasionally, we may offer free shipping promotions — details will be clearly communicated on our website.

5. Customs, Duties, and Taxes

Orders shipped internationally (including to the UK) may be subject to customs duties or import taxes.

  • Vesko Store is not responsible for any fees incurred during or after shipping, such as tariffs, taxes, or customs charges.
  • These charges are the responsibility of the customer.

6. Shipping Delays

We are not liable for delays in delivery caused by:

  • Customs clearance procedures
  • Natural events or unforeseen disruptions (e.g., postal strikes, extreme weather)
  • Incorrect or incomplete address information provided by the customer

7. Tracking Your Order

If tracking is available, you will receive a tracking link via email once your order has been dispatched.
Tracking information may take a few days to update after dispatch.

8. Undeliverable Packages

If an order is returned to us due to an incorrect address or a failed delivery attempt, we will contact you to arrange re-shipping. Additional shipping fees may apply.

9. Questions About Shipping?

If you have any questions or concerns regarding your delivery, please contact our support team at:
📧 service@veskostore.com
Our response time is up to 3 working days.